Everything you've bought lives in one account. If something's wrong, write to us.
[email protected] — for anything: a license that won't load, a refund, a bug, a question before you buy.
Bug in Artemis? In the app, Help ▸ Send Report… attaches your engine logs to an email automatically. That's the fastest way to get it fixed.
Sign in with the email you bought with. We send a one-time link — there is no password. Your account holds every purchase, every license file, the installers and the manuals.
Universal (Apple Silicon + Intel) · macOS 12 or later · needs a license to run.
Apple Silicon + Intel · needs a license to run. In alpha: licenses are by invitation — write to [email protected].
The installer isn't Apple-notarized yet, so macOS objects once. macOS 14 or earlier: right-click the installer → Open. macOS 15 or later: double-click, let it refuse, then System Settings ▸ Privacy & Security ▸ Open Anyway. Then allow the microphone permission — that's macOS's name for audio input.
Receipts come from Stripe by email at purchase. If Artemis isn't working for you, write to us before you give up on it — most problems are a setting — and if it's not for you we'll sort out a refund.